Refund policy

Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

Returns:
You may request a return within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused and in its original packaging

  • The product must be in the same condition as received

  • Proof of purchase is required

Non-Returnable Items:

  • Used or opened products

  • Items damaged due to misuse

  • Clearance or sale items (if applicable)

Refunds:
Once your returned item is received and inspected, we will notify you of the status of your refund. If approved:

  • Refunds will be processed within 5–7 working days

  • The amount will be returned via your original payment method or bank transfer

Damaged or Wrong Products:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with proof (images/video), and we will arrange a replacement or refund.

For any questions or return requests, please contact our support team.